Here's why WhatsApp is yet to start its payment service in India
By Pratik Bhakta & Surabhi Agarwal, ET Bureau | Jun 28, 2018, 06.57 AM One big area of concern around WhatsApp Payments relates to allowing a Facebook group company into the Indian payments ecosystem.
BENGALURU | NEW DELHI: The complete rollout of WhatsApp Payments in India is stuck in a limbo because of a lack of communication between key stakeholders. The National Payments Corporation of India (NPCI), which runs the Unified Payments Interface on which WhatsApp Payments is built, has not replied to specific queries raised by the ministry of electronics and information technology early this month.
The ministry’s concerns relate to whether the new UPI-based service conforms to RBI’s security and privacy rules. NPCI has not disclosed by when it is likely to give its approval for the formal launch of WhatsApp’s payments service. Also, there is a lack of clarity on whether WhatsApp Payments is fully compliant with RBI’s rules.
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